Pro Customer Service/Sales

The Home Depot; La Quinta (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Competitive salary

Full-time position

Team-oriented environment

Job summary

A leading home improvement retailer in California is seeking a Pro Customer Service/Sales representative. The role involves delivering exceptional service to professional customers, driving sales, and maintaining professional relationships. Team collaboration is key to ensure efficient order fulfillment and tailored delivery solutions. The ideal candidate should have strong customer service skills and a good understanding of product recommendations, with potential preferences for bilingual communication based on location needs. This is a full-time position with competitive pay.

Qualifications

• Experience in customer service and sales is preferred.
• Ability to communicate effectively and maintain professional relationships.
• Key understanding of product recommendations and order fulfillment.

Responsibilities

• Deliver exceptional service to Pro customers.
• Drive sales and meet monthly sales goals.
• Assist customers with order fulfillment and product knowledge.

Skills

Bilingual communication skills

Customer service

Sales skills

Product knowledge

Job description

Join to apply for the Pro Customer Service/Sales role at The Home Depot

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This range is provided by The Home Depot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $22.00/hr

155734BR

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level: Not Applicable

Employment type: Full-time

Job function: Other

Industries: Consumer Services