Pro Customer Service/Sales

Home Depot; Inglewood (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

A leading home improvement retailer in Inglewood is seeking members for its Pro Customer Service/Sales Team. This role is integral in supporting professional customers, driving sales through exceptional service, and maintaining strong relationships. Team members will assist with order fulfillment, manage product recommendations, and ensure a positive experience for Pro clients. Ideal candidates will have strong communication skills and a background in sales or customer service, with opportunities to meet monthly sales metrics.

Qualifications

• Experience in sales and customer service.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Deliver exceptional service to Pro customers.
• Meet monthly sales goals and provide expert product recommendations.
• Collaborate with team members to ensure a clean and organized environment.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

LOS ANGELES

State

CA

Auto req ID_BR

155669BR

Job Type

Pro Customer Service/Sales

Auto req ID

300043998