Pro Customer Service/Sales

The Home Depot; Houston (TX); Vor Ort; USD 35.000 - 50.000; Vollzeit

Zusammenfassung

A leading home improvement retailer in Houston seeks candidates for the Pro Customer Service/Sales Team. This role focuses on delivering exceptional service to professional customers, including communication and expert product recommendations. Team members will support order fulfillment and help meet sales goals, facilitating a successful project for clients. Bilingual skills may be preferred based on customer needs, while collaboration in a safe environment is essential.

Aufgaben

• Deliver exceptional customer experience for professional clients.
• Support every stage of the Pro customer journey.
• Meet monthly sales goals and other metrics.
• Assist at the Pro Desk and manage deliveries.
• Collaborate with team to maintain a clean and safe environment.

Jobbeschreibung

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.