Pro Customer Service/Sales

The Home Depot; Lithia Springs (GA); Vor Ort; USD 35.000 - 50.000; Vollzeit

Zusammenfassung

The Home Depot is seeking proactive individuals for the Pro Customer Service/Sales Team in Lithia Springs, Georgia. This role focuses on delivering exceptional service to professional customers, including contractors and commercial clients, while supporting every stage of their journey.

Team members are expected to drive sales, manage deliveries, and maintain a clean environment. Bilingual communication may be preferred based on customer needs. This position is ideal for those with a passion for customer service and sales.

Qualifikationen

• Excellent customer service skills with a focus on Pro customers.
• Ability to drive sales and meet monthly sales goals.
• Strong product knowledge in various categories.

Aufgaben

• Deliver exceptional service to Pro customers and manage sales.
• Collaborate with team members to maintain a safe and organized environment.
• Proactively drive sales by leveraging product knowledge and recommendations.

Kenntnisse

Customer service

Sales proficiency

Product knowledge

Bilingual communication

Jobbeschreibung

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.