Pro Customer Service/Sales

The Home Depot; Hemet (CA); Vor Ort; USD 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Hemet, California. This role involves delivering exceptional service to professional customers, including contractors and property owners, while driving sales through expert product recommendations. Candidates should demonstrate strong communication skills and a proactive approach to meet sales goals and ensure customer satisfaction. Join a collaborative team dedicated to making every project a success.

Qualifikationen

• Ability to drive sales through product recommendations.
• Experience in delivering exceptional customer service.
• Strong communication skills for maintaining professional relationships.

Aufgaben

• Support every stage of the Pro customer journey.
• Meet monthly sales goals and other metrics.
• Collaborate with team members to maintain a safe environment.

Kenntnisse

Product knowledge

Sales skills

Bilingual communication

Jobbeschreibung

Pro Customer Service Sales – The Home Depot

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Consumer Services