Pro Customer Service/Sales

Home Depot; Delano (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

A major home improvement retailer is seeking a Pro Customer Service/Sales team member in Delano, California. This role involves supporting professional customers—such as contractors and property owners—by providing expert recommendations and ensuring their projects succeed. Responsibilities include assisting at the Pro Desk, managing deliveries, and driving sales while contributing to a clean and safe environment. Bilingual communication skills may be preferred depending on customer needs.

Qualifications

• Ability to proactively drive sales by leveraging product knowledge.
• Experience in customer service, especially in a retail environment.
• Skills in building and maintaining professional relationships.

Responsibilities

• Assist at the Pro Desk and support customers in their projects.
• Collaborate with team members to ensure a safe working environment.
• Monitor inventory and execute sales initiatives effectively.

Skills

Bilingual communication skills

Customer service expertise

Sales knowledge

Product knowledge

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

DELANO

State

CA

Auto req ID_BR

155803BR

Job Type

Pro Customer Service/Sales

Auto req ID

300045432

Pay Range

$20.00 - $22.00