Pro Customer Service/Sales

The Home Depot; Covington (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

A leading home improvement retailer is seeking candidates for the Pro Customer Service Sales role. This position aims to deliver exceptional support to professional customers, including contractors and property owners. Responsibilities include driving sales, providing tailored recommendations, and resolving delivery issues, all while maintaining a clean and organized environment. Strong communication and collaboration skills are essential for this role. Candidates should be customer-focused and proactive in meeting sales goals.

Qualifications

• Exceptional customer service skills focused on professional clients.
• Ability to maintain relationships with contractors and commercial clients.
• Sales-driven mindset to meet monthly targets.

Responsibilities

• Assist Pro customers with their orders and product recommendations.
• Drive sales through loyalty programs and tailored solutions.
• Maintain a clean and organized work environment.

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Other

Industries

Consumer Services