Pro Customer Service/Sales

Home Depot; Fort Oglethorpe (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer is seeking a dedicated individual for the Pro Customer Service/Sales Team in Fort Oglethorpe, GA. This role involves delivering exceptional service to professional customers, helping them with their project needs, and driving sales through product knowledge and tailored recommendations. The ideal candidate will have strong customer service skills and be able to work collaboratively with team members. The position offers opportunities for professional growth within a well-established company.

Qualifications

• Experience in customer service or sales roles.
• Knowledge of building materials and products.
• Ability to work in a team-oriented environment.

Responsibilities

• Assist Pro customers with their project needs.
• Drive sales by leveraging product knowledge.
• Monitor inventory and uphold customer service standards.

Skills

Bilingual communication skills

Sales knowledge

Customer service skills

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

FORT OGLETHORPE

State

GA

Job Type

Pro Customer Service/Sales