Pro Customer Service/Sales

The Home Depot; Evansville (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading home improvement retailer in Evansville seeks an experienced Pro Customer Service Sales professional. The role focuses on delivering exceptional service to professional customers like contractors and property owners, driving sales, and providing product recommendations tailored to unique project needs. Teamwork and collaboration are essential for maintaining standards of service and safety. Candidates should have strong sales skills, product knowledge, and good communication, with bilingual capabilities preferred for some locations.

Qualifications

• Proven experience in sales and customer service.
• Ability to build and maintain professional relationships with customers.
• Strong product knowledge and problem-solving abilities.

Responsibilities

• Deliver exceptional service to Pro customers.
• Drive sales by leveraging product knowledge and loyalty programs.
• Collaborate with team members to maintain a clean and safe environment.

Skills

Sales knowledge

Customer relationship management

Bilingual communication (preferred)

Product knowledge

Job description

Pro Customer Service Sales

Apply for the Pro Customer Service Sales role at The Home Depot. This role is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.

Location: Evansville, IN | Salary: $70,000.00 – $90,000.00 | Posted: 1 month ago

Seniority level: Not Applicable | Employment type: Full-time | Job function: Other | Industries: Consumer Services