Pro Customer Service/Sales

Home Depot; Elyria (OH); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

A leading home improvement retailer in Elyria seeks a Pro Customer Service/Sales Team member to provide exceptional service and support to professional customers, including contractors and property owners. This role involves driving sales, achieving monthly goals, and collaborating with team members to ensure customer satisfaction. Strong communication skills are essential, and previous experience in customer service is preferred. This position plays a vital role in helping Pro customers successfully complete their projects.

Qualifications

• Experience in customer service and sales support.
• Ability to communicate effectively with professional customers.
• Proficiency in handling inventory and sales initiatives.

Responsabilités

• Deliver exceptional service to Pro customers including contractors and property owners.
• Meet monthly sales goals and other metrics.
• Collaborate to maintain a clean and organized environment.

Description du poste

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

ELYRIA

State

OH

Job Type

Pro Customer Service/Sales