Pro Customer Service/Sales

The Home Depot; Crescent City (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Full-time employment

Opportunities for growth

Job summary

A leading home improvement retailer is seeking team members for their Pro Customer Service/Sales Team. The role involves assisting with orders, providing specialized product knowledge, and meeting sales goals while maintaining a safe and organized environment. Strong communication and customer service skills are key, along with knowledge of home improvement products. This full-time position offers competitive wages and growth opportunities.

Qualifications

• Strong communication and customer service skills are essential.
• Proven ability to meet sales goals and metrics.
• Knowledge of paint and home improvement products is crucial.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Offer paint and product knowledge to customers.
• Meet sales goals and maintain a safe environment.
• Monitor inventory and uphold customer service standards.
• Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.

Skills

Strong communication skills

Customer service skills

Sales goal achievement

Knowledge of paint products

Team collaboration

Bilingual communication (preferred)

Job description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients.

We support every stage of the Pro customer journey — from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Our team members build and maintain professional relationships, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs.

Responsibilities

• Assist at the Pro Desk, load materials, and manage deliveries.
• Offer specialized paint and product knowledge to support customers’ projects.
• Meet monthly sales goals and other metrics to drive sales in the store.
• Maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.
• Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.

Qualifications

• Strong communication and customer service skills.
• Proven ability to meet sales goals and metrics.
• Knowledge of paint and other home improvement products.
• Ability to work collaboratively in a team environment.
• Bilingual communication skills preferred in certain locations.

Benefits

• Competitive wages.
• Full-time employment.
• Opportunities for growth within The Home Depot.