Pro Customer Service/Sales

The Home Depot; City of New Rochelle (NY); Vor Ort; USD 35.000 - 50.000; Vollzeit

Zusammenfassung

The Home Depot is looking for motivated individuals to join their Pro Customer Service/Sales Team in New Rochelle. This role requires delivering exceptional service and sales support to professional customers, including contractors and commercial clients. Team members must proactively drive sales, meet monthly goals, and build strong relationships while ensuring efficient order fulfillment and expert product recommendations. Bilingual skills may be a plus, enhancing communication with diverse customers.

Qualifikationen

• Proven customer service and sales skills.
• Strong product knowledge and ability to provide recommendations.
• Bilingual communication skills preferred.

Aufgaben

• Build and maintain professional relationships with Pro customers.
• Drive sales by leveraging product knowledge and loyalty programs.
• Support store goals by monitoring inventory and executing sales initiatives.

Jobbeschreibung

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.