Pro Contractor Sales & Service Specialist

The Home Depot; Maryland; On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Healthcare Options

Profit-Sharing Bonuses

Tuition Reimbursement

Discounts on Cell Phones and Gyms

Job summary

A leading home improvement retailer in Upper Marlboro, MD is looking for a Pro Customer Service/Sales Team Member. This role focuses on delivering exceptional service to professional customers, including contractors and property owners. Responsibilities include assisting with product recommendations, managing deliveries, and meeting sales goals. We're seeking candidates with strong customer service and product knowledge. This position requires working on-site at a specific location and may prefer bilingual skills to cater to diverse customer needs.

Qualifications

• Ability to maintain professional relationships with Pro customers.
• Proactively drive sales using tailored recommendations.
• Meet monthly sales goals and metrics.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Provide expert product recommendations.
• Support store goals by monitoring inventory.

Skills

Bilingual communication skills

Product knowledge

Customer service

Job description

A leading home improvement retailer in Upper Marlboro, MD is looking for a Pro Customer Service/Sales Team Member. This role focuses on delivering exceptional service to professional customers, including contractors and property owners. Responsibilities include assisting with product recommendations, managing deliveries, and meeting sales goals. We're seeking candidates with strong customer service and product knowledge. This position requires working on-site at a specific location and may prefer bilingual skills to cater to diverse customer needs.