PRN Urgent Care Front Desk & Insurance Verifications

American Family Care; Calera (AL); On-site; USD 22,000 - 26,000; Full time

Job summary

American Family Care is seeking a detail-oriented Medical Receptionist to join our urgent care team. This PRN role focuses on insurance verification, patient billing, and maintaining patient flow at the front desk.

You will verify coverage before service, explain costs to patients, resolve billing issues, and support revenue cycle processes while upholding HIPAA standards. Strong communication and EMR experience preferred.

Qualifications

• Experience with insurance verification and medical billing in a healthcare setting.
• Ability to explain complex insurance concepts to patients with empathy.
• Detail-oriented with accuracy in data entry and coding.

Responsibilities

• Verify insurance coverage prior to services to prevent denials.
• Explain costs and billing processes to patients clearly.
• Identify and resolve billing discrepancies before they impact revenue.
• Assist with patient check-in, payments, and scheduling with efficiency.
• Maintain HIPAA-compliant records and protect patient information.
• Support front desk operations and patient flow in the clinic.

Skills

Insurance verification

Medical billing

Customer service

EMR systems

HIPAA compliance

Education

High school diploma

X-Ray Tech / Medical Assistant certification (plus)

Tools

Medical billing software

Job description

American Family Care is seeking a detail-oriented Medical Receptionist to join our urgent care team. This PRN role focuses on insurance verification, patient billing, and maintaining patient flow at the front desk.

You will verify coverage before service, explain costs to patients, resolve billing issues, and support revenue cycle processes while upholding HIPAA standards. Strong communication and EMR experience preferred.