PRN Telehealth Call Center Specialist

Behavioral Health Connections, Inc.; Dallas (TX); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Challenging and rewarding work env.

Competitive Compensation

Career development opportunities

Job summary

Behavioral Health Connections, Inc. in Dallas, TX is seeking a dynamic Call Center Specialist PRN to support patient care coordination and referrals.

The role focuses on processing patient information, coordinating transfers, and ensuring accurate data entry across multiple information systems. The position requires strong phone skills, attention to detail, and the ability to work varied 12-hour shifts in a compassionate, fast-paced mental health environment.

Qualifications

• Answers phones and collects demographic information for the person to be assessed.
• Coordinates and processes patient documents and paperwork for transfers.
• Ensures information is accurately documented in information system programs.
• Supports Mobile Assessment Team Evaluator with commitment and transfer processes when needed.

Responsibilities

• Answers phones and collects demographic information for the person to be assessed.
• Coordinates and processes patent documents and paperwork for patient transfers.
• Ensures information is accurately documented within information system programs.
• Assists Mobile Assessment Team Evaluator with commitment and transfer processes, if necessary.

Skills

Call Center Operations

Patient referrals

Documentation

Coordination

Education

High School Diploma/GED

Associate Degree (preferred)

Job description

Behavioral Health Connections, Inc. in Dallas, TX is seeking a dynamic Call Center Specialist PRN to support patient care coordination and referrals.

The role focuses on processing patient information, coordinating transfers, and ensuring accurate data entry across multiple information systems. The position requires strong phone skills, attention to detail, and the ability to work varied 12-hour shifts in a compassionate, fast-paced mental health environment.