Compassionate Mental Health Call Center Specialist (PRN)

Universal Health Services; Houston (TX); Vor Ort; USD 32.000 - 52.000; Teilzeit

Benefits dieser Stelle

Competitive pay

Paid time off

Medical, dental, vision plans

401(k) with company match

SoFi student loan refinancing

Zusammenfassung

The Behavioral Health Connections team in Houston is seeking a dynamic Call Center Specialist PRN to support patient care coordination, referrals, and documentation. You will verify insurance information, assist the Mobile Assessment Team, and help route patients to appropriate mental health services.

Responsibilities include phone intake, paperwork processing, and accurate data entry across several systems.

Qualifikationen

• High school diploma or GED required.
• Preferred associate degree.
• Preferred 1-3 years of related work experience.
• Knowledge of crisis intervention, risk assessment, psychiatric symptoms, and crisis/behavior management is desirable.

Aufgaben

• Answers phones and collects demographic information for assessments.
• Coordinates and processes patient transfer paperwork.
• Ensures accurate documentation across information systems.
• Assists with commitment, transfer paperwork, and referral processes when needed.

Kenntnisse

Crisis intervention

Risk assessment

Psychiatric diagnoses

Crisis management

Behavior management

Growth and development

Team coordination

Ausbildung

High School Diploma/GED

Associate degree (preferred)

Jobbeschreibung

The Behavioral Health Connections team in Houston is seeking a dynamic Call Center Specialist PRN to support patient care coordination, referrals, and documentation. You will verify insurance information, assist the Mobile Assessment Team, and help route patients to appropriate mental health services.

Responsibilities include phone intake, paperwork processing, and accurate data entry across several systems.