PRN Patient Services Representative

Jobtailor; Mattoon (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor in Mattoon, IL is hiring a medical office clerk to support daily clinic operations. You will identify patients, assist with check-in/out, post charges, and schedule appointments to keep the workflow smooth and accurate.

The role involves managing requests from patients, using the telephone system to relay messages to healthcare providers, and helping clinicians with insurance coverage rules and prior authorizations as needed.

Qualifications

• Associate's degree in a related field
• Proficient with basic computer skills
• Familiar with general office equipment

Responsibilities

• Coordinates and participates in daily clinic preparation processes including patient identification, check in/out, charge posting, and appointment scheduling.
• Competent in telephone system and communicates messages to healthcare providers accurately.
• Manages incoming patient care requests and supports clinicians with insurance coverage rules and prior authorizations as necessary.

Education

Associate's Degree

Tools

Telephone System

General Office Equipment Proficiency

Basic Computer Skills

Job description

• Coordinates and participates in daily clinic preparation processes including patient identification, check in/out, charge posting, and appointment scheduling.


• Competent in telephone system and communicates messages to healthcare providers accurately.


• Manages incoming patient care requests and supports clinicians with insurance coverage rules and prior authorizations as necessary.

Requirements

• Associate's Degree in a related field


• General office equipment proficiency


• Basic computer skills

Core Competencies

Demonstrates proficiency in clinic preparation processes, including patient identification, appointment scheduling, and charge posting, while effectively managing patient care requests and communication with healthcare providers.

Highest-signal resume keywords

• Patient Identification


• Appointment Scheduling


• Charge Posting


• Insurance Coverage Rules


• Prior Authorizations

ATS Optimization Keywords

Hard Skills

• Basic Computer Skills


• General Office Equipment Proficiency

Soft Skills

• Effective Communication

Certifications & Qualifications

• Associate's Degree

Industry Keywords

• Patient Care Requests


• Healthcare Providers

Tools & Technologies

• Telephone System