PRN Patient Service Rep | Front Desk & Registration

solisexternalcareersite; San Antonio (TX); On-site; USD 32,000 - 42,000; Part time

Job summary

Solis Mammography is seeking a Patient Service Representative to serve as the first contact for patients, greet and register them, and handle payments. You will support the front office to maintain smooth clinic flow across multiple San Antonio facilities.

Ideal candidates have a high school diploma and healthcare or customer service experience, with basic cash handling and familiarity with RIS software. PRN hours include some Saturdays and 8am–5pm shifts.

Qualifications

• High School diploma.
• Two years of healthcare registration or customer service experience preferred.
• Basic knowledge of cash handling.
• Basic knowledge of medical terminology, preferred.
• Ability to read, write, and comprehend simple instructions and short correspondence.
• Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions.
• Ability to perform basic mathematic calculations; sit/stand for long periods.
• Experience using Microsoft Office Suite; RIS software preferred.

Responsibilities

• Greet patients in a professional and friendly manner.
• Completely and accurately register patients including input of demographic and insurance information into RIS and verifying accuracy of existing information.
• Explain forms to patients and assist with form completion, via paper or tablet, as necessary.
• Process necessary paperwork by scanning documents and maintaining confidentiality.
• Responsible for collecting patient payments and explaining benefits when necessary.
• Prepare paperwork for future appointments with needed forms for payors as necessary.
• Ensure all diagnostic tests have required orders and follow up on outstanding requests.
• Schedule and reschedule patients as necessary.
• Generate daily invoice journal and reconcile payments using daily reports.
• Participate in front office training to stay abreast of policies and procedures.

Skills

Healthcare registration

Customer service

Cash handling

Medical terminology

Reading comprehension

Following instructions

Basic math

Microsoft Office Suite

Education

High School diploma

Tools

RIS software

Microsoft Office Suite

Job description

Solis Mammography is seeking a Patient Service Representative to serve as the first contact for patients, greet and register them, and handle payments. You will support the front office to maintain smooth clinic flow across multiple San Antonio facilities.

Ideal candidates have a high school diploma and healthcare or customer service experience, with basic cash handling and familiarity with RIS software. PRN hours include some Saturdays and 8am–5pm shifts.