PRN Central Scheduler - Fast-Track Patient Access

Intermountain Healthcare; Broomfield (CO); On-site; USD 26,000 - 34,000; Full time

Job summary

Intermountain Healthcare at Peaks Regional Office in Broomfield, CO, is seeking a PRN scheduler to manage patient appointments and pre-registration across multiple locations. You will use multiple systems, input accurate demographic and insurance data, and provide clear preparation and location information.

You will transcribe external orders from physicians, verify benefits, handle high call volumes, mentor new hires, and uphold Intermountain's service standards.

Qualifications

• High school diploma or equivalent required.
• 2+ years of revenue cycle experience or 2+ years of contact center experience.

Responsibilities

• Schedules and pre-registers patients for appointments, outpatient visits, and procedures.
• Transcribes external orders from physicians.
• Handle high call volumes for multiple locations and departments.
• Input patient data accurately and verify insurance benefits.
• Mentor new hires as needed.
• Provide patients with preparation and location information.

Skills

Customer Service Etiquette

Basic Medical Insurance Knowledge

Intermediate Computer Operating

Multi-Channel Phone Experience

Typing 30+ WPM

Active Listening

Reading Comprehension

Critical Thinking

Active Learning

Complex Problem Solving

Education

High school diploma or equivalent

Revenue cycle experience

Job description

Intermountain Healthcare at Peaks Regional Office in Broomfield, CO, is seeking a PRN scheduler to manage patient appointments and pre-registration across multiple locations. You will use multiple systems, input accurate demographic and insurance data, and provide clear preparation and location information.

You will transcribe external orders from physicians, verify benefits, handle high call volumes, mentor new hires, and uphold Intermountain's service standards.