PRN Patient Experience & Care Coordinator

Sage Health; Woodlawn (MD); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Join a growing company

eNPS-driven culture

Nectar engagement platform

Job summary

Sage Health is seeking a PRN Patient Experience Associate / Care Coordinator to support front desk operations and care coordination at Baltimore market centers. You will manage referrals, insurance verifications, and appointment coordination while ensuring a positive patient experience.

Role requires flexibility, organizational skills, and a patient-centered approach to care delivery, with coverage across Sage Health centers as needed.

Qualifications

• Office/Reception experience in a fast-paced environment.
• Excellent professional demeanor and communication.
• Organized and detail-oriented with ability to multitask.

Responsibilities

• Greet patients and guests; check-in/out via EHR; update records.
• Collect co-pays and verify insurance before appointments.
• Answer calls, schedule, and triage as needed.
• Coordinate referrals and care with clinical team.

Skills

Office Admin

Customer Service

Communication

MS Office

Vaccination

Education

High School Diploma

Tools

EHR

Job description

Sage Health is seeking a PRN Patient Experience Associate / Care Coordinator to support front desk operations and care coordination at Baltimore market centers. You will manage referrals, insurance verifications, and appointment coordination while ensuring a positive patient experience.

Role requires flexibility, organizational skills, and a patient-centered approach to care delivery, with coverage across Sage Health centers as needed.