PRN Patient Access Specialist - Scheduling and Verification

Riverview Health; Crookston, Northern (MN, KY); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Free vision and basic dental

Life insurance

Short-term disability

Long-term disability

Employer HSA contributions

Pension matching

Shift differential

Biometric screening

Paid volunteer time off

Job summary

RiverView Health in Crookston, MN is seeking a Patient Access Representative – Main Clinic. This PRN, on-call role covers 7am–7pm shifts at the Crookston location and may support weekend rotation based on need.

You will greet and register patients, verify information, schedule appointments, and communicate with clinicians and insurance providers. Prior customer service experience and healthcare familiarity are preferred, with attention to accuracy and courteous service.

Qualifications

• Minimum two years of customer service experience.
• Ability to sit, stand or walk for long periods.

Responsibilities

• Answers phones and schedules patients for initial or follow-up appointments.
• Greets and registers patients while collecting and entering information for visit.
• Communicates with patients, families, physicians, nurses and insurance companies.
• Performs insurance verification real time or manually for eligibility.
• Collects co-pays and other patient liabilities at point of service.
• Obtains signatures for all necessary documents and reconciles daily cash.
• Cross-trained to Emergency Department Patient Access responsibilities when needed.

Skills

Customer service

Communication

Data entry

Epic

Tools

Microsoft Office

Epic Systems

Job description

RiverView Health in Crookston, MN is seeking a Patient Access Representative – Main Clinic. This PRN, on-call role covers 7am–7pm shifts at the Crookston location and may support weekend rotation based on need.

You will greet and register patients, verify information, schedule appointments, and communicate with clinicians and insurance providers. Prior customer service experience and healthcare familiarity are preferred, with attention to accuracy and courteous service.