Patient Access & Scheduling Specialist

Riverwood Healthcare Center; Northern (KY); Hybrid; USD 26,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Wellness benefits with on-site fitness

Time off package

Job summary

Riverwood Healthcare Center is seeking a Patient Access Clerk in Aitkin, MN to verify patient demographics, insurance information, and schedule appointments. The role emphasizes accuracy, friendly customer service, and efficient workflow within a busy clinic setting.

Ideal candidates will be proficient with EHR and scheduling systems, possess strong communication and organizational skills, and have experience in healthcare environments or patient registration.

Qualifications

• High school diploma or equivalent required.
• Experience in patient registration, scheduling, or healthcare setting preferred.
• Proficiency with electronic health records (EHR) and scheduling systems preferred.
• Strong knowledge of medical terminology, insurance verification, and HIPAA compliance.
• Excellent communication, organizational, and multitasking skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks efficiently.

Responsibilities

• Verify and update patient demographic and insurance information.
• Collect necessary documentation and schedule patient appointments.
• Ensure a smooth and efficient scheduling process with excellent customer service.
• Support patients and providers with accurate information and instructions.

Skills

Patient registration

Scheduling

HIPAA compliance

EHR familiarity

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

EHR systems

Scheduling software

Job description

Riverwood Healthcare Center is seeking a Patient Access Clerk in Aitkin, MN to verify patient demographics, insurance information, and schedule appointments. The role emphasizes accuracy, friendly customer service, and efficient workflow within a busy clinic setting.

Ideal candidates will be proficient with EHR and scheduling systems, possess strong communication and organizational skills, and have experience in healthcare environments or patient registration.