Patient Access & Scheduling Specialist

Riverwood Healthcare Center; Aitkin (MN); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Wellness benefits with on-site fitness

Time off package

Job summary

Riverwood Healthcare Center is seeking a friendly Patient Access Clerk in Aitkin, MN to verify patient demographics, update insurance information, collect documentation, and schedule appointments. You will be the first point of contact, delivering courteous service in a fast-paced setting.

Ideal candidates have a high school diploma, familiarity with EHR and scheduling systems, and strong communication and HIPAA knowledge to ensure data accuracy and smooth patient flow throughout the clinic.

Qualifications

• High school diploma or equivalent required.
• Experience in patient registration, scheduling, or healthcare setting preferred.
• Proficiency with EHR and scheduling systems preferred.
• Strong knowledge of medical terminology, insurance verification and HIPAA compliance.

Responsibilities

• Verify and update patient demographics and insurance information.
• Collect required documentation and schedule patient appointments.
• Provide excellent customer service to patients and providers.
• Ensure timely scheduling and accurate data for patient access.

Skills

Communication skills

Organizational skills

Multitasking

HIPAA knowledge

Customer service

Education

High school diploma or equivalent

Tools

EHR systems

Scheduling software

Job description

Riverwood Healthcare Center is seeking a friendly Patient Access Clerk in Aitkin, MN to verify patient demographics, update insurance information, collect documentation, and schedule appointments. You will be the first point of contact, delivering courteous service in a fast-paced setting.

Ideal candidates have a high school diploma, familiarity with EHR and scheduling systems, and strong communication and HIPAA knowledge to ensure data accuracy and smooth patient flow throughout the clinic.