PRN Office Service Coordinator-BWRC

Vitruvian Health; Dalton (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Vitruvian Health is hiring for a coordinated clinical support role focused on patient intake, registration, and billing workflow in our Dalton, GA location. You will manage scheduling, verify insurance, enter charges, and maintain accurate medical records while delivering compassionate service to patients and providers.

From handling multiple phone lines to cross-training in related areas, you’ll support a busy health system committed to excellence and accurate administrative operations,

Qualifications

• Patient registration per Vitruvian guidelines and systems.
• Manage multiple phone lines and front-desk communications.
• Enter charges accurately into the Vitruvian billing system.
• Schedule patients for multiple providers and fax/file as needed.
• Verify insurance and obtain authorizations when required.
• Create and maintain patient charts and medical records.
• Oversee current and future financial processes.
• Cross-train and assist other areas as needed.

Responsibilities

• Professional and effective verbal and written communication with patients, providers, insurers and third parties.
• Patient registration and systems-based processing.
• Managing multiple phone lines and scheduling.
• Accurate charge entry and medical record management.
• Cross-train across areas as needed.

Skills

Patient registration

Phone handling

Medical records

Billing systems

Communication

Job description

Who We Are

At Vitruvian Health, we serve with compassion. As the leading healthcare system for northwest Georgia and southeast Tennessee, we are committed not only to strengthening the health of our communities, but also to supporting the growth, success, and well‑being of every team member.

Our Legacy

Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care. With more than 80 access points across the region—including Hamilton Medical Center and Bradley Medical Center—you’ll have the opportunity to be part of something bigger: a connected, mission‑driven team making a difference every day.

Our Values

Our core values—Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE)—guide every interaction and decision. We believe in empowering our people, celebrating what makes us unique, and delivering care that reflects the heart of our mission.

Your Career With Us

Join us and build a meaningful career where you’re valued, inspired, and supported to make a real impact.

Excellence. Every person. Every time.

Performs a wide variety of coordinating and clerical duties with continuous collaboration to complete tasks accurately and efficiently .

These duties include but are not limited to:

• professional and effective verbal and written communication with patients, providers, insurance representatives and other third parties as needed.
• Patient registration in accordance to Vitruvian and departmental registration process and systems.
• Managing multiple phone lines.
• Accurate and timely charge entry into Vitruvian billing system as indicated, patient scheduling for multiple providers, faxing, filing, insurance verification and authorization as needed.
• creation of new patient charts, and medical record management of current patient charts.
• Oversees all financial aspects both, current processes and future changes that may occur.
• Must be willing to cross train and assist other areas as needed with similar type of work activities as listed, and complete other duties as assigned