PRN Hospice Phone Triage RN

Trucare; Louisville (CO); Hybrid; USD 58,000 - 70,000; Full time

Job summary

TRU Community Care is seeking a Hospice Phone Triage RN to join our after-hours triage team, handling patient calls and coordinating with visit nurses as needed to support patient care.

The role is mostly remote, with residency in CO, FL, or GA and occasional training near Lafayette, CO. PRN schedule, typically 12-hour shifts, focusing on safe and compliant triage care.

Qualifications

• Must have a secure HIPAA-compliant workspace with a door and quiet environment.
• Reliable wired internet with minimum 150 Mbps download and 100 Mbps upload.
• Current RN license in Colorado or compact nursing license.
• Must reside in Colorado, Florida, or Georgia.
• Minimum of one year RN experience; hospice/home health or PACE preferred.
• Must pass background checks and drug screening.
• Must comply with health screening and immunization requirements.

Responsibilities

• Answer calls for the agency and delegate tasks as appropriate.
• Monitor and respond to triage calls within established time limits.
• Evaluate patient needs using triage protocols and guidelines.
• Obtain input from providers to determine the best clinical course.
• Direct patients to emergency care, home care advice, or arrange in-home visits.
• Apply triage protocols appropriately.

Education

RN license in Colorado or compact

Job description

Title: Hospice Phone Triage RN

Pay: $42.34 to $50.81 per hour

Schedule: PRN, minimum 2 shifts per month. Typically 12 hours each.

Location: Mostly remote, must reside within Colorado, Florida, or Georgia. Will require occasional training near, and there will be hiring preference for, the Lafayette, CO area.

JOB SUMMARY

TRU Community Care is looking for a phone triage nurse. This nurse will work with our afterhours and triage team, taking in calls from patients and collaborating with visit nurses on patient needs as necessary.

ESSENTIAL DUTIES

• The Triage Registered Nurse performs in a supportive role to the Care Team by answering calls coming into the agency, with response to the telephone call by delegating tasks.
• Monitors and responds to triage calls within the agency specific time limits.
• Evaluates and assesses patients’ health care needs based on patient’s signs and symptoms utilizing established triage protocols and guidelines.
• Obtains appropriate input and direction from the provider as needed to determine the best clinical course of action and recommendations for specific patient health care needs.
• May direct them to emergency room, urgent care, provide home care advice, or arrange for an in-home nursing visit.
• Utilize triage protocols appropriately.

EDUCATION & REQUIREMENTS

• Must have a secure HIPAA-compliant workspace with a door, no background noise or interruptions, and a reliable wired high-speed internet connection with a minimum of 150Mpbs download and 100Mbps upload capabilities.
• Must possess a current RN license in the state of Colorado or compact nursing license
• Must reside in Colorado, Florida, or Georgia
• Must have a minimum of one year RN experience, with hospice, home health, or PACE experience preferred
• Must successfully pass agency required background checks and drug screening
• Must comply with agency health screening and immunization requirements