PRN Hospice Phone Triage RN

St. Paul's Senior Services; Denver (CO); Remote; USD 58,000 - 70,000; Part time

Benefits offered by this job

Paid time off

401(k) with match

Health, dental, vision & life

Job summary

TRU Community Care is seeking a phone triage RN to support afterhours triage. You will handle calls, assess patient needs, and coordinate with visit nurses to determine the best care plan. Remote work with minimal in-person requirements, requiring residency in CO/FL/GA and an RN license.

Ideal candidates have at least 1 year of RN experience, hospice/home health or PACE is preferred, and must pass background checks and immunization requirements.

Qualifications

• Must have a secure HIPAA-compliant workspace with reliable internet.
• Current RN license in Colorado or compact license is required.
• Residency in Colorado, Florida, or Georgia is required.
• Minimum of one year RN experience; hospice/home health/PACE preferred.

Responsibilities

• Answer calls on the afterhours triage line and support the Care Team.
• Assess patient needs using triage protocols and provide guidance.
• Collaborate with visit nurses to determine clinical actions.
• Direct patients to ER, urgent care, or arrange in-home visits as needed.
• Operate within HIPAA and agency guidelines during triage.

Skills

Phone triage

Nursing communication

HIPAA compliance

Education

RN license (Colorado or compact)

Job description

Founded as Boulder Hospice in 1976, TRU Community Care is a nonprofit healthcare organization serving Boulder, Denver, and surrounding counties. With a mission to affirm life at every step of the journey with illness and loss, TRU provides a continuum of care through TRU Hospice, TRU PACE (Program of All-Inclusive Care for the Elderly), TRU Palliative Care, TRU Grief Services, and Landmark Memory Care.

Title: Hospice Phone Triage RNPay:

$42.34 to $50.81 per hourSchedule: PRN, minimum 2 shifts per month. Typically 12 hours each.

Location: Mostly remote, must reside within Colorado, Florida, or Georgia. Will require occasional training near, and there will be hiring preference for, the Lafayette, CO area.

JOB SUMMARY

TRU Community Care is looking for a phone triage nurse. This nurse will work with our afterhours and triage team, taking in calls from patients and collaborating with visit nurses on patient needs as necessary.

ESSENTIAL DUTIES

• The Triage Registered Nurse performs in a supportive role to the Care Team by answering calls coming into the agency, with response to the telephone call by delegating tasks.
• Monitors and responds to triage calls within the agency specific time limits.
• Evaluates and assesses patients' health care needs based on patient's signs and symptoms utilizing established triage protocols and guidelines.
• Obtains appropriate input and direction from the provider as needed to determine the best clinical course of action and recommendations for specific patient health care needs.
• May direct them to emergency room, urgent care, provide home care advice, or arrange for an in-home nursing visit.
• Utilize triage protocols appropriately.

EDUCATION & REQUIREMENTSM

• Must have a secure HIPAA-compliant workspace with a door, no background noise or interruptions, and a reliable wired high-speed internet connection with a minimum of 150Mpbs download and 100Mbps upload capabilities.
• Must possess a current RN license in the state of Colorado or compact nursing license.
• Must reside in Colorado, Florida, or Georgia.
• Must have a minimum of one year RN experience, with hospice, home health, or PACE experience preferred.
• Must successfully pass agency required background checks and drug screening.
• Must comply with agency health screening and immunization requirements.

TRU'S BENEFITS (Eligibility Varies by Position/Status)

• Paid Vacation time
• 401(k) with match
• Health, dental, vision & life insurance
• FSA & HSA available
• Paid orientation
• Paid training
• PSLF Eligible Employer
• Referral & signing bonuses (if applicable)

TRU Community Care is an Equal Opportunity Employer