Private Insurance Collections Manager

Northwest Respiratory Services; Eagan (MN); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employer-paid life insurance

401k match

FSA

Pet insurance

Short-term disability

Long-term disability

Accident insurance

Paid holidays

Job summary

Northwest Respiratory Services is seeking a seasoned Private Pay Collections Manager to join our Eagan, MN office. The role focuses on managing AR for private pay accounts, dialing patient families for collections, and resolving billing discrepancies, all while maintaining departmental goals.

Experience with medical insurance terminology and Brightree is preferred. We offer comprehensive benefits, including health, dental, vision, life insurance, and a 401(k) match on day one, with additional

Qualifications

• 1-2 years of collections experience, preferably in DME/HME or medical.
• Well versed in medical insurance and terminology.
• Great communication skills written and verbal, contacting insurance carriers, facilities, patients, etc.
• Work individual feedback sessions, staff meetings, and annual training and/or competency tests

Responsibilities

• Work assigned reports, dashboards, and aging queues daily
• Manage AR of private pay accounts across all aging buckets (current, 30/60/90+ days)
• Make collection calls to patients and/or their families
• Respond to collection calls from patients and/or their families
• Identify correct responsible party, insurance and make corrections to invoices
• Work aged receivables
• Investigate and resolve billing discrepancies
• Meet individual and departmental goals
• Utilize Brightree software

Skills

Collections experience

Medical terminology

Written and verbal communication

Tools

Brightree software

Job description

Job DetailsLevel: ExperiencedJob Location: 01 Eagan - Egan, MN 55121Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $22.00 - $28.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Admin - Clerical

Northwest Respiratory Services is a leading provider of oxygen & respiratory products throughout the Midwest & Northern Rockies. Working from our Eagan, MN office, we are currently in search of a seasoned Private Pay Collections Manager

Essential Duties & Responsibilities:

• Work assigned reports, dashboards, and aging queues daily


• Manage AR of private pay accounts across all aging buckets (current, 30/60/90+ days)


• Within 24 hours (or otherwise timely manner):


• Make collection calls to patients and/or their families


• Respond to collection calls from patients and/or their families


• Identify correct responsible party, insurance and make corrections to invoices


• Work aged receivables


• Investigate and resolve billing discrepancies


• Meet individual and departmental goals


• Utilize Brightree software

Benefits and Compensation:

• $22-$28 per hour


• Health Insurance


• Dental Insurance


• Vision Insurance


• Employer Paid Life Insurance


• Match 401k Eligibility on Day One of Employment


• FSA Account (Medical and/or Dependent)


• Pet Insurance


• Short Term and Long-Term Disability


• Accident, Hospital Indemnity, and Critical Illness Insurance


• Vacation, sick, and paid holidays

QualificationsKey Qualifications:

• 1-2 years of collections experience, preferably in DME/HME or medical


• Well versed in medical insurance and terminology


• Great communication skills written and verbal, contacting insurance carriers, facilities, patients, etc.


• Work individual feedback sessions, staff meetings, and annual training and/or competency tests

We look forward to seeing your application and the opportunity to speak with you further!

Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry. We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital. Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value.

Northwest Respiratory Services is an EO Employer – M/F/Vets/Disable