Healthcare Private Pay Collections Lead

Northwest Respiratory Services; Eagan (MN); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employer-paid life insurance

401k match

FSA

Pet insurance

Short-term disability

Long-term disability

Accident insurance

Paid holidays

Job summary

Northwest Respiratory Services is seeking a seasoned Private Pay Collections Manager to join our Eagan, MN office. The role focuses on managing AR for private pay accounts, dialing patient families for collections, and resolving billing discrepancies, all while maintaining departmental goals.

Experience with medical insurance terminology and Brightree is preferred. We offer comprehensive benefits, including health, dental, vision, life insurance, and a 401(k) match on day one, with additional

Qualifications

• 1-2 years of collections experience, preferably in DME/HME or medical.
• Well versed in medical insurance and terminology.
• Great communication skills written and verbal, contacting insurance carriers, facilities, patients, etc.
• Work individual feedback sessions, staff meetings, and annual training and/or competency tests

Responsibilities

• Work assigned reports, dashboards, and aging queues daily
• Manage AR of private pay accounts across all aging buckets (current, 30/60/90+ days)
• Make collection calls to patients and/or their families
• Respond to collection calls from patients and/or their families
• Identify correct responsible party, insurance and make corrections to invoices
• Work aged receivables
• Investigate and resolve billing discrepancies
• Meet individual and departmental goals
• Utilize Brightree software

Skills

Collections experience

Medical terminology

Written and verbal communication

Tools

Brightree software

Job description

Northwest Respiratory Services is seeking a seasoned Private Pay Collections Manager to join our Eagan, MN office. The role focuses on managing AR for private pay accounts, dialing patient families for collections, and resolving billing discrepancies, all while maintaining departmental goals.

Experience with medical insurance terminology and Brightree is preferred. We offer comprehensive benefits, including health, dental, vision, life insurance, and a 401(k) match on day one, with additional