Private Events & Guest Experience Lead

Clubatsnoqualmieridge; Pleasanton, Northern (CA, KY); Hybrid; USD 70,000 - 150,000; Full time

Job summary

The Club at Ruby Hill in Pleasanton, CA is seeking a Private Event Services Manager to plan, support, and execute all private events and meetings at the property, maximizing profits from revenues and maintaining ongoing client relationships.

Responsibilities include coordinating events with all departments, upselling location services, assisting with menu planning, F&B, setup, decorations, and other client needs; ensuring payments are received and properly coded, and guiding guests through a

Qualifications

• Excellent people and communication skills.
• Demonstrated outstanding customer service.
• Willingness to learn and perform new food & beverage programs and services.
• Excellent organizational skills, attention to detail, drive and motivation.

Responsibilities

• Establishes and maintains positive client relationships.
• Coordinate event with all appropriate departments.
• Upsells products and services offered by the location.
• Assists the client with menu planning; food & beverage, set-up, decorations, and other services requested by client; assures that all requirements are communicated and completed to the clients specifications.
• Ensures payment is received and properly coded.
• Ensures a pleasant visit for each guest; maintains effective guest relations.
• Conducts tours of golf course and facility, if necessary.
• Performs special projects delegated by management.
• Stays updated on latest developments pertinent to the department as well as the location.

Skills

People skills

Communication skills

Customer service

Schedule flexibility

Job description

The Club at Ruby Hill in Pleasanton, CA is seeking a Private Event Services Manager to plan, support, and execute all private events and meetings at the property, maximizing profits from revenues and maintaining ongoing client relationships.

Responsibilities include coordinating events with all departments, upselling location services, assisting with menu planning, F&B, setup, decorations, and other client needs; ensuring payments are received and properly coded, and guiding guests through a