Private Event Services Manager

Arcis Golf; Pleasanton (CA); On-site; USD 70,000 - 150,000; Full time

Job summary

The Club at Ruby Hill - Pleasanton, CA, part of Arcis Golf, is seeking an experienced events coordinator to plan, support and execute all private events and meetings at the property, building strong client relationships and ensuring memorable experiences.

You will coordinate with departments, upsell services, assist with menu planning and F&B, ensure proper setup and payments, and provide outstanding guest service, including occasional tours and after-hours work.

Qualifications

• Excellent people and communication skills.
• Demonstrated outstanding customer service.
• Flexibility with schedule; evenings and weekends required.
• Willingness to learn and perform new food & beverage programs and services.

Responsibilities

• Plan, support and execute all private events and meetings at the property.
• Maintain ongoing relationships with guests and clients.
• Coordinate events with all appropriate departments and upsell products and services.
• Assist clients with menu planning, food & beverage, setup and decorations; ensure requirements are met.
• Ensure payments are received and properly coded; provide a pleasant guest experience.
• Conduct tours when needed; participate in special projects and stay updated on department developments.

Skills

People skills

Communication

Customer service

Job description

Club Location:

The Club at Ruby Hill - Pleasanton, CA

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

SUMMARY

Responsible for planning, supporting and executing all private events and meeting functions at the property through direct client contact to maximize profits from revenues. Maintains ongoing relationship with guests. Assist in project management and implementation of contracts and agreements.

Essential Functions:

Establishes and maintains positive client relationships. Coordinate event with all appropriate departments. Upsells products and services offered by the location. Assists the client with menu planning; food & beverage, set-up, decorations, and other services requested by client; assures that all requirements are communicated and completed to the clients specifications. Ensures payment is received and properly coded. Ensures a pleasant visit for each guest; maintains effective guest relations. Conducts tours of golf course and facility, if necessary. Performs special projects delegated by management. Stays updated on latest developments pertinent to the department as well as the location.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Excellent people and communication skills. Demonstrated outstanding customer service. Must possess willingness to learn and perform new food & beverage programs and services. Excellent communication and organizational skills, attention to detail, drive and motivation. Flexibility with schedule with evenings and weekend work required.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand, walk, and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function

Pay Range: $70,304.00 - $150,000.00

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee’s right to work for us in the U.S.