Private Events Manager

Raleigh Enterprises, Inc.; West Hollywood (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Complimentary onsite parking or metro pass

Employee meals

PTO (vacation, sick, holiday)

Tuition reimbursement

Wellness program

Job summary

Raleigh Enterprises, Inc. is seeking a Private Events Manager in West Hollywood, California. This role is responsible for managing all aspects of private functions, including logistics, budget management, and client communication. The ideal candidate will have an associate's degree or equivalent experience, with a strong background in luxury hotel or residence settings. Proficiency in Microsoft Office is necessary, and candidates should possess excellent organizational skills and the ability to work flexible hours, including weekends and holidays. Compensation includes competitive benefits and growth opportunities.

Qualifications

• 2-3 years related experience or equivalent combination of education and experience.
• Experience in server and/or bartending is a plus.
• Must have flexible work availability for all shifts.

Responsibilities

• Find and book venues, liaise with clients and suppliers and handle logistics.
• Manage budgets and invoicing, and present post-event feedback.
• Supervise Events operations in the absence of the Events Manager.

Skills

Strong organizational and communication skills

Ability to multitask

Maintains calmness under pressure

Education

Associate’s degree or equivalent experience

Luxury hotel and/or luxury residence experience

Tools

Microsoft Office (Word, Excel, Outlook)

Canary

Delphi

Job description

We offer competitive benefits which include medical, dental, vision, 401(k), life insurance, complimentary onsite parking or monthly metro pass, employee meals, PTO (vacation, sick, holiday), on-the-job training, growth opportunities, discount room rates to staff, tuition reimbursement, wellness program, and more.

Job Summary

The Private Events Manager is responsible for finding and booking venues, liaising with clients and suppliers, handling logistics, managing budgets and invoicing, organizing accreditation, managing risk, and presenting post-event feedback.

Essential Duties and Responsibilities

• Sell all private functions, including meetings with clients to determine needs, meeting those needs, and exceeding their expectations through detailed communication.
• Brainstorm event plans and concepts and conduct short- and long-term planning for events.
• Handle logistics of client events and hotel functions, including obtaining the proper permits.
• Communicate with F&B and Rooms management to ensure proper labor forecasting to staff accordingly for events.
• Be present at all functions to ensure all catering services offered are up to prescribed standards.
• Meet with the Chef and Director of F&B prior to function time to verify arrangements and to observe the quality of the food presentation and ensuring standards are met.
• Work with the Executive Chef and Director of Food & Beverage to establish profitable, flexible, and competitive private event menus.
• Work cohesively with IRD & Events Manager and Events Captain to establish guidelines so employees understand expectations and parameters; attend pre-event meetings.
• Follow up with clients after each event to receive feedback and communicate post-event information to departments.

Competencies

• Displays a high level of professional integrity and ethical conduct.
• Maintain calmness and composure under high levels of pressure.
• Adapt to frequent change, fast paced environment, delays, or unexpected events.
• Identifies and resolves problems in a timely manner.
• Demonstrates strong organizational and communication skills.
• Ability to multitask and uses time efficiently and effectively.
• Displays outstanding attendance.

Supervisory Responsibilities

This position supervises the Events operations and staff in the absence of the IRD & Events Manager; carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include planning, assigning, and directing work; addressing complaints and resolving issues.

Requirements

Essential Skills, Experience, and Education

• Associate’s degree (A.A.) or 2-3 years related experience or equivalent combination of education and experience.
• Luxury hotel and/or luxury residence experience required.
• Server and/or Bartending experience is a plus.
• Microsoft Office (Word, Excel, Outlook) required.
• Canary preferred.
• Delphi preferred.
• Proficient in English – verbal and written.
• Must have flexible work availability – all shifts, weekdays, weekends, and holidays.

Physical Requirements

• Must be able to occasionally lift and/or move up to 25 pounds.