Patient Service Coordinator

KidsCare Home Health; Dallas (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

KidsCare Home Health is seeking a Patient Service Coordinator in Dallas, TX. You will support care coordination by maintaining daily liaison with physicians, therapists, and teams, ensuring timely processing of orders and paperwork.

The role requires strong written and verbal communication, basic math, and solid MS Office skills. You will handle multiple tasks, attend team meetings, and uphold the CARE culture while supporting department goals.

Qualifications

• High school diploma or GED required; 0–1 year administrative experience preferred.
• Proficient in Microsoft Office Suite and basic database tasks.
• Strong written and verbal communication; able to work with diverse teams.
• Ability to manage multiple tasks and deadlines.

Responsibilities

• Maintain open lines of communication with Physician Liaison RN, therapists, and physician offices.
• Represent KidsCare Home Health professionally to physician offices.
• Verify and track orders and paperwork; obtain status updates.
• Verify client and primary care physician information; obtain signatures.
• Follow up on outstanding orders; attend team meetings.
• Comply with safety policies and participate in team goals.
• Assist with other duties as assigned.

Skills

Reading & Writing

Basic Math

Problem Solving

MS Office

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Overview

Pursue your passion and fulfill your purpose at KidsCare!KidsCare Home Healthis a multi-award-winning organization who was most recently recognized as a2026 U.S. Top Workplace. As an award-winning organization, we are looking for dedicated professionals who will embrace the KidsCare core values. At KidsCare we desire to work with individuals who embody the values of the organization which together create ourC.A.R.E. culture.In return we offer afull benefits package to include health, dental, and vision insurance, paid time off, 401K, and tuition reimbursement.

Responsibilities

We are looking for a Patient Service Coordinator to join our team!The Patient Service Coordinator works closely with the Physician Liaison RN team to maintain and complete administrative duties of a non-clinical nature and maintain a timely workflow within the department. Successful candidates will create and maintain working relationships with current referral sources and internal team members and will maintain frequent communication providing diligent followup on all outstanding requests.

Essential Duties and Responsibilities

• Maintain open lines of communication with Physician Liaison RN, therapists, and physician offices.




• Represent KidsCare Home Health in a professional manner to physician offices.




• Contact offices to verify, confirm receipt and obtain status updates of new or outstanding orders and paperwork.




• Verify client and primary care physician and well check information as needed.




• Gather all outstanding paperwork for Community Relations team (CR) to deliver and retrieve signature on orders.




• Follow up on outstanding orders with physician offices.




• Attend team meetings as needed.




• Comply with all safety policies, practices & procedures & report unsafe activity to your supervisor.




• Participate in proactive team efforts to achieve departmental & company goals.




• Assist with other duties as assigned.

Qualifications

Other Qualifications and Skills

• Ability to read and write in simple correspondence with effective speaking in small groups – may be required in more than one language.




• Ability to add, subtract, multiply, and divide with whole numbers, including decimals, fractions, and all units of measure.




• Ability to interpret instruction with the ability to solve practical problems with a variety of concrete variables.




• Intermediate computer skills to include Microsoft Office Suite and database activity.




• Handle multiple tasks simultaneously.

Education and Work Experience Requirements

• Zero (0) to one (1) year of administrative experience.




• Specific data entry systems.




• Microsoft Office Suite.




• High school diploma or general education degree (GED); combination of education and 1 year of experience

Physical Demands/Working Environment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard.




• Ability to sit at a computer for an extended period.




• Light physical activity performing non-strenuous activities of an administrative nature.




• Specific vision abilities required by this job include close vision requirements.




• Moderate noise (i.e., business office with computers, phone, and printers, light traffic).