Private Duty Home Care Scheduling Coordinator

AdvisaCare; Troy (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401K

Medical benefits

Paid time off

Biweekly pay

Employee appreciation program

Advanced training

24/7 staffing support

Job summary

AdvisaCare is seeking an organized, proactive Home Care Scheduling Coordinator to connect caregivers with clients and ensure timely, high-quality care. This on-site role supports our clients by coordinating daily schedules and maintaining accurate records.

You will manage caregiver availability, confirm appointments, resolve conflicts, assist in onboarding and training, and deliver excellent customer service while fostering positive relationships with clients and staff.

Qualifications

• Experience in scheduling or coordination, preferably in healthcare or home care services.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Detail-oriented and committed to maintaining high standards of service.
• Comfortable with using scheduling software and MS Office.

Responsibilities

• Manage daily scheduling of caregivers and client appointments.
• Communicate with clients and caregivers to confirm availability and appointments.
• Maintain accurate records and ensure compliance with company policies.
• Handle scheduling conflicts and emergencies professionally.
• Support recruitment efforts by assisting in onboarding and training when necessary.
• Provide excellent customer service and maintain positive relationships with clients and staff.

Skills

Scheduling experience

Organization

Communication

Independence

Detail oriented

MS Office

Tools

Scheduling software

MS Office

Job description

Join AdvisaCare as a Home Care Scheduling Coordinator!

We are looking for an organized and proactive individual to coordinate and schedule home care services for our clients. This position plays a vital role in connecting caregivers with clients, ensuring high-quality and timely care.

Location:

AdvisaCare office (on-site position)

About AdvisaCare:

With over 20 years of experience, AdvisaCare is dedicated to providing exceptional home health care services. We pride ourselves on our client-focused approach and our commitment to growth and innovation in the healthcare space.

Key Responsibilities:

• Manage daily scheduling of caregivers and client appointments.
• Communicate with clients and caregivers to confirm availability and appointments.
• Maintain accurate records and ensure compliance with company policies.
• Handle scheduling conflicts and emergencies professionally.
• Support recruitment efforts by assisting in onboarding and training when necessary.
• Provide excellent customer service and maintain positive relationships with clients and staff.

Qualifications:

• Previous experience in scheduling or coordination, preferably in healthcare or home care services.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Detail-oriented and committed to maintaining high standards of service.
• Comfortable with using scheduling software and MS Office.

Benefits AdvisaCare Can Offer YOU:

• 401K Retirement Plan - Full Time Employees
• Medical Benefits Available
• Ability to Earn PTO
• Excellent Pay/BiWeekly Paychecks
• Employee Appreciation Program
• Advanced Skilled Training offered
• 24/7 Staffing Support