Homecare Scheduling Coordinator

AdvisaCare; East Lansing (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401K retirement plan

Paid time off

Medical benefits available

Excellent pay / weekly paychecks

Employee appreciation program

Rewarding work environment

High-tech clientele

Advanced skilled training offered

Therapy division

24/7 staffing support

Job summary

AdvisaCare in East Lansing, MI is seeking a Scheduling Coordinator to positively impact patient care by pairing clients with the right caregivers and ensuring shifts are staffed.

You will manage calls, coordinate schedules, and maintain billing-related time reporting; you may be on-call after hours and, when needed, work in the field to support care delivery. This role emphasizes teamwork and reliable communication with clients and staff.

Qualifications

• High School Graduate or GED
• Valid Driver’s License
• Ability to work in a team and independently
• Strong communication skills
• Ability to travel within the service area
• Pass a drug screen and background check

Responsibilities

• Answer and triage calls from caregivers, clients and prospects
• Manage client and caregiver schedules to ensure every shift is staffed
• Determine optimal client and caregiver matches to ensure the right dynamic and a balanced relationship
• Maintain compliance with time reporting systems for accurate billing, payroll and care note submissions
• Assist with all aspects of office administration
• Be on-call for after business hours and scheduling modifications
• Willing to work in field caregiving as needed
• Collaborate with the team to recruit and maintain top-flight care staff
• Build and maintain client relationships through daily interactions

Skills

Answer calls

Triage calls

Schedule management

Caregiver matching

Time reporting compliance

Office administration

On-call after hours

Field caregiving

Education

High School Diploma or GED

Job description

We are "GROWING" fast and our top-flight care team needs your help! As a Scheduling Coordinator your work will have a real - world impact with a unique opportunity to make a difference each and every day. If you believe each patient is as unique as the care they need – strive to offer the right care customized to everyone all while honoring his or her preferences, choices, abilities, and specific needs – “YOU’RE THE ONE” we’re looking for!!

What you’ll be doing as a Scheduling Coordinator:

• Answer and triage calls from caregivers, clients and prospects
• Manage client and caregiver schedules to ensure every shift is staffed
• Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship
• Maintain compliance with time reporting systems/processes for accurate billing, payroll and care note submissions
• Assist with all aspects of office administration
• Ability to be on-call for after business hour calls and scheduling modifications
• Willing to work in field caregiving as needed

As a Scheduling Coordinator, here are some things you will tackle:

• Ensure each patient is getting the unique care that they need, and we know we can deliver
• Collaborate with the team to offer creative solutions on recruitment practices and ensure above standard outcomes throughout the organization
• Continue to build and develop a top-flight care team with the ability to communicate effectively to all level of care providers ensuring each and every employee has the best possible experience at AdvisaCare.
• Build and maintain client relationships by providing daily interaction to continually learn what their needs are and how you can exceed them.

• High School Graduate or GED
• Valid Driver’s License
• Work in a team responsibly and independently
• Good communication skills
• Ability to travel within the service area
• Ability to pass a drug screen/clear background

• 401K Retirement Plan
• Ability to earn PTO
• Medical Benefits Available
• Excellent Pay / Weekly paychecks
• Employee Appreciation program
• Rewarding Work Environment
• High- tech Clientele
• Advanced Skilled Training offered
• Therapy Division
• 24/7 staffing support