Private Dining & Events Coordinator — Growth & Perks

The Indigo Road Hospitality Group; Charleston (SC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Health & Wellness benefits

401K with 50% match

Home Loan Program

Employee Discounts at concepts

Job summary

The Indigo Road Hospitality Group in Charleston is seeking a Private Dining Operations Coordinator to support the Brasserie La Banque team with administrative tasks and event coordination.

You will manage BEOs, client communications, budgets, and work closely with internal and external partners to ensure seamless events; prior experience with Tripleseat/Toast/Aloha is preferred; strong organizational and communication skills are essential.

Qualifications

• 2+ years working with Tripleseat, Toast, Aloha or similar catering software.
• Complete Triple Seat Training and understand how to maximize its benefits to keep records, communicate with guests, and build out BEOs.
• Respond to all event inquiries within 24-48 hours regardless if space is available.
• Ensure Tripleseat and the Event Guides are always updated with menu and price changes.
• Conduct monthly audits to ensure all leads are followed up.
• Have knowledge of tax breakdown for South Carolina and how items are taxed.

Responsibilities

• Solicit and promote private dining and event business through advertising, cold calling, contacting past customers, and leveraging local business relationships.
• Prepare all required paperwork, including forms, reports and schedules.
• Develop and maintain an updated price sheet for billable products and services.
• Negotiate final pricing, prepare contracts and secure client signatures.
• Document final arrangements with clients on BEOs and collect deposits as required.
• Plan, organize, schedule, and develop each event with external clients and internal stakeholders.
• Manage the Event sales budget and communicate costs to clients.
• Inspect event spaces prior to start and ensure BEO compliance.
• Greet clients at events, assist during events, and ensure guest satisfaction.
• Coordinate budgeting, payments, and post-event invoicing.
• Train with leadership on dining room floor for coverage.
• Work with kitchen/BOH to ensure timely BEOs and post-event tasks.

Skills

Tripleseat/Toast/Aloha experience

Event sales/coordination

Client communication

Organization and planning

Tools

Tripleseat

OpenTable

Job description

The Indigo Road Hospitality Group in Charleston is seeking a Private Dining Operations Coordinator to support the Brasserie La Banque team with administrative tasks and event coordination.

You will manage BEOs, client communications, budgets, and work closely with internal and external partners to ensure seamless events; prior experience with Tripleseat/Toast/Aloha is preferred; strong organizational and communication skills are essential.