Private Club General Manager | Operations, Growth & Member Experience

Concert Golf; Houston (TX); On-site; USD 120,000 - 135,000; Full time

Benefits offered by this job

Comprehensive benefits

Professional development

Performance-based bonus

Job summary

Northgate Country Club, part of Concert Golf Partners in Houston, Texas, seeks an experienced General Manager to oversee club operations, drive financial performance, and deliver an exceptional member experience.

The GM will lead all departments, mentor leaders, manage budgets, and implement strategies to sustain growth while maintaining service excellence and a premier private club environment.

Qualifications

• Proven leadership experience as a General Manager or similar senior role.
• Experience in private clubs, luxury hospitality, or multi-department operations.
• Demonstrated success managing budgets, revenue, and profitability.
• Strong experience leading department managers and developing teams.
• Excellent communication and problem-solving skills.
• Ability to balance strategic planning with hands-on leadership.
• CMAA or PGA affiliations are a plus.

Responsibilities

• Oversee daily club operations, ensuring exceptional service, operational efficiency, and member satisfaction.
• Lead, mentor, and develop department managers while building a collaborative and accountable team.
• Maintain high standards across food and beverage, golf, recreation, facilities, and member services.
• Ensure compliance with company policies, industry standards, and applicable regulations.
• Develop and manage operating budgets, forecasts, and business plans.
• Drive revenue growth and operational efficiencies across all departments.
• Analyze financial performance and implement strategies to achieve objectives.
• Oversee capital improvement projects and maintain club facilities and assets.
• Build relationships with members, employees, and community partners.
• Maintain a visible, approachable presence and enhance member engagement.

Skills

Leadership

Budgeting

Strategic planning

Communication

Revenue growth

Education

Bachelor's degree preferred

Job description

Northgate Country Club, part of Concert Golf Partners in Houston, Texas, seeks an experienced General Manager to oversee club operations, drive financial performance, and deliver an exceptional member experience.

The GM will lead all departments, mentor leaders, manage budgets, and implement strategies to sustain growth while maintaining service excellence and a premier private club environment.