Private Club General Manager - Growth & Guest Experience

Northgate Country Club; Houston (TX); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Professional association dues

Health, dental and vision insurance

Paid Time Off

Family privileges

Meals on duty

Monthly cell phone allowance

Clothing Allowance

Relocation - negotiable

Job summary

Northgate Country Club in Houston, TX, part of Concert Golf Partners, is seeking an experienced General Manager to oversee club operations, drive financial performance, and ensure an exceptional member experience.

The GM will lead all aspects of daily operations, develop department leaders, maintain high standards across food & beverage, golf, recreation, and member services, and build lasting relationships with members and staff.

Qualifications

• Experience as General Manager, Regional Director, or similar senior operations leader.
• Experience in private clubs, luxury hospitality, resorts, or multi-department operations preferred.
• Demonstrated success managing budgets, financial performance, revenue growth, and profitability.
• Strong experience leading department managers and developing high-performing teams.
• Excellent communication, relationship-building, and problem-solving skills.
• Ability to balance strategic planning with hands-on operational leadership.

Responsibilities

• Oversee daily club operations, ensuring exceptional service, operational efficiency, and member satisfaction.
• Lead, mentor, and develop department managers while building a collaborative and accountable team.
• Maintain high standards across food and beverage, golf, recreation, facilities, and member services.
• Ensure compliance with company policies, industry standards, and applicable regulations.
• Develop and manage operating and capital budgets, financial forecasts, and business plans.
• Drive revenue growth, profitability, and operational efficiencies across all departments.
• Analyze financial performance and implement strategies to achieve business objectives.
• Oversee capital improvement projects and maintain club facilities and assets.
• Build strong relationships with members, employees, and community partners.
• Maintain a visible and approachable presence throughout the club.
• Work with department leaders to enhance member satisfaction, engagement, and retention.
• Identify opportunities to improve club amenities, programs, and overall service delivery.

Skills

Leadership

Budget management

Strategic planning

Communication

Team development

Problem solving

Hospitality knowledge

Education

Bachelor's degree or equivalent leadership experience

Job description

Northgate Country Club in Houston, TX, part of Concert Golf Partners, is seeking an experienced General Manager to oversee club operations, drive financial performance, and ensure an exceptional member experience.

The GM will lead all aspects of daily operations, develop department leaders, maintain high standards across food & beverage, golf, recreation, and member services, and build lasting relationships with members and staff.