Private Banking Client Service Specialist

PNC; Raleigh (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Education assistance

Job summary

PNC is seeking a Client Service Associate for its Private Banking team in Raleigh, NC. The role focuses on developing long-term client relationships and delivering exceptional service across transactions and inquiries.

You will work with internal partners to address client needs, identify opportunities for digital self-service, and help drive client satisfaction while upholding PNC's risk and policy standards.

Qualifications

• Bachelor's degree required.
• 1+ year of professional experience preferred.
• Experience in client service or financial services is a plus.

Responsibilities

• Develop and maintain long-term client relationships with Private Banking clients.
• Provide exceptional client service and accurate execution of transactions and inquiries.
• Identify opportunities to promote digital self-service tools to clients.
• Coordinate with internal partners to resolve issues and improve service quality.

Skills

Client Relationship Management

Customer Service

Attention to Detail

Communication

Education

Bachelor's degree

Job description

PNC is seeking a Client Service Associate for its Private Banking team in Raleigh, NC. The role focuses on developing long-term client relationships and delivering exceptional service across transactions and inquiries.

You will work with internal partners to address client needs, identify opportunities for digital self-service, and help drive client satisfaction while upholding PNC's risk and policy standards.