Priority Customer Support Specialist

UPS; United States; On-site; MXN 544,000 - 783,000; Full time

Job description

Job Description

This position provides a one-to-one customer service experience for UPS Preferred accounts. He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls. He/She performs work with minimal supervision, analyzes and solves problems and uses excellent communication skills.

Employee Type

Permanent

EEO Statement

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.