Prior Authorization & Rehab Scheduling Coordinator

Tuality Healthcare; Hillsboro (OR); On-site; USD 31,000 - 43,000; Full time

Job summary

Hillsboro Medical Center is seeking an Insurance and Scheduling Specialist for the Outpatient Rehabilitation Services. You will coordinate admissions, billing and insurance authorizations, supporting Physical Therapy, Occupational Therapy and Speech Language Pathology.

The role requires strong communication, organization and multitasking as you back up reception duties and provide daily reporting. Experience in medical offices and knowledge of EPIC are a plus.

Qualifications

• Professional appearance and personal conduct for the employee's particular job.
• Uses effective communication skills taking into consideration body language, filters, listening, paraphrasing, and questions with customers of diverse ethnic and cultural backgrounds.
• Excellent customer service and interpersonal skills.
• Ability to work independently with efficiency and confidence.
• Excellent telephone, written and verbal communication skills.
• Experience in working with multiple tasks with many interruptions.
• Organization skills and ability to prioritize duties to meet deadlines.

Responsibilities

• Maintains tracking and follow-through of forms for commercial, workers compensation and MVA for Physical Therapy, Occupational Therapy and Speech Language Pathology.
• Obtains prior authorization for insurances that require prior to services rendered.
• Schedules patients accordingly to insurance authorization and therapist recommendations.
• Acts as a back-up for receptionists (scheduling, answering and routing incoming phone calls, providing scheduling guidance to CARS staff).
• Provides daily reporting via Box document (ambulatory clinics).
• Monitors rehab work queue in EPIC and checks for insurance follow up and authorization submission.
• Monitors and tracks insurance authorizations via Box documents.
• Verifies insurance benefits and eligibility for all new patients prior to treatment.

Skills

Customer service

Interpersonal skills

Typing

Organizational skills

Bilingual English/Spanish

Education

Associate degree in Business or related field

Tools

Microsoft Word

Microsoft Excel

Job description

Hillsboro Medical Center is seeking an Insurance and Scheduling Specialist for the Outpatient Rehabilitation Services. You will coordinate admissions, billing and insurance authorizations, supporting Physical Therapy, Occupational Therapy and Speech Language Pathology.

The role requires strong communication, organization and multitasking as you back up reception duties and provide daily reporting. Experience in medical offices and knowledge of EPIC are a plus.