Rehab Clinic Front Desk & Scheduling Coordinator

Tuality Healthcare; Hillsboro (OR); On-site; USD 28,000 - 37,000; Full time

Job summary

Hillsboro Medical Center is seeking a Rehab Services Receptionist to greet patients, schedule visits, and support staff with clerical tasks. The role involves Epic data entry, handling calls, and coordination with clinic teams to ensure smooth patient flow.

The position requires strong communication, organization, and customer service, with a focus on accurate check-in, documentation, and front desk operations in a medical setting.

Qualifications

• Requires high school diploma; office procedures classes or equivalent preferred.
• 1 year experience in a medical office/clinic setting preferred.
• Excellent communication and customer service skills required.

Responsibilities

• Greet patients and direct calls; schedule appointments.
• Check in/register patients and verify demographics.
• Enter information in Epic and maintain patient charts.
• Answer phones and route calls per clinic workflow.
• Process co-pays, mail, and documents; manage front desk duties.
• Balance cash drawer and end-of-day procedures.

Skills

Communication

Telephone skills

Typing 45 wpm

Microsoft Office

Organization

Multitasking

Customer service

Positive attitude

Professional appearance

Task prioritization

Staff coordination

Epic experience

Education

High school diploma with office procedures

Tools

EPIC

Microsoft Office

Job description

Hillsboro Medical Center is seeking a Rehab Services Receptionist to greet patients, schedule visits, and support staff with clerical tasks. The role involves Epic data entry, handling calls, and coordination with clinic teams to ensure smooth patient flow.

The position requires strong communication, organization, and customer service, with a focus on accurate check-in, documentation, and front desk operations in a medical setting.