Printing Sales Team Lead

RCM Technology Group; Burr Ridge (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

A technology solutions provider seeks a Printing Sales Team Lead in Burr Ridge, IL. This role involves leading sales initiatives, training, and troubleshooting for printing solutions, specifically targeting large format printers. Ideal candidates have technical sales experience, strong CRM skills, and a high school diploma. Full-time position with responsibilities including account management and customer engagement.

Qualifications

• 1 year of sales and technical expertise for large format printers.
• Experience troubleshooting Canon and Xerox printers is preferred.

Responsibilities

• Develop and execute sales initiatives.
• Lead trainings on new products and solutions.
• Capture and grow existing accounts and new accounts.
• Prospect potential customers and schedule meetings.
• Record account information in CRM database.

Skills

Sales expertise

Technical troubleshooting

Customer relationship management

Market analysis

Education

High school completion or GED

Job description

RCM Data Corporation seeks a Printing Sales Team Lead in Burr Ridge, IL. Duties: The employee will be selling consumer and commercial printers/ thermal and barcode scanner. Also selling print management agreement for brands and products for (including but not limited to) BarTender, Digitech, Epson, Formax, Lexmark, Kyocera, Microplex, HP, Nuance, PaperCutMF, Printek, Printronix, Samsung, Sato, Xerox, Zebra, and TSC. Additionally, software-based document solutions. The employee will have the following job duties with percentage of time that will be spent:

• Develop and execute sales initiatives (Time Spent 25%) Create go to market initiatives to sell large format print equipment and accompanying print managed services. Roll out goals to sales team and hold self/team accountable on hitting monthly/quarterly/annual goals.
• Lead trainings on the latest product and solution offerings (Time Spent 5%) Working in tandem with our manufacturer partners (see list above), trainings will be coordinated at least on a quarterly basis for all sellers. The lead will be the Subject Matter Expert and internal coach when onboarding newest sales staff.
• Adjust processes when and where needed to better meet industry and customer needs (Time Spent 5%) Provide operational support to the company and collect feedback to adapt to customer needs. This may include changes to procurement, delivery, and sales of all products.
• Primary customer facing technical expert representing RCM (Time Spent 20%) Leverage his service experience to troubleshoot hardware and software products sold by RCM. This may include remote or onsite support (pre and post-sale).
• Capture and growth of existing accounts as well new accounts (Time Spent 20%) You will be responsible for managing the entire sales cycle, gaining new market share, and growing existing accounts)
• Prospecting white space accounts and contacting potential customers (Time Spent 5%) Sales driver activities include: cold calls, onsite visits, meeting with partners, responding to leads, and collaborating with IT partners such as USWired.
• Reach agreed upon sales targets by the deadline (meet or exceed revenue and/or gross profit sales goals) (Time shared with top bullet point) Meet sales goals by hitting Revenue/Goal sales of products/services/software.
• Understand the needs and business requirements of your assigned accounts ( Propose and design solutions to meet customer needs) (Time Spent 5%) Working intimately with customers to understand their constraints and requirements. Activities include but are not limited to: calls, emails, scheduled meetings, video conferencing, on-site visits, instant messaging, and quarterly business reviews.
• Set follow-up appointments to keep customers aware of latest developments (Time Spent 3%) This includes providing ETAs on proposals, quotes, scheduled deliveries, backordered products, and any additional interactions where follow-up with customer is needed.
• Submit quotes and recommend solutions to customer challenges (Time Spent 5%) Responsible for creating quotes and/or drafting proposals for pricing requests or bid opportunities.
• Record account information in CRM database (Time Spent 5%) Responsible for logging sales activities on his book of business in CRM (Customer Relationship Management application) such as emails, opportunities, requests, calls, etc.
• Developing relationship with Manufacturers and Distributors (Time Spent 2%) Align with our manufacturer partners to drive growth and partner on sales opportunities. Includes but is not limited to: account mapping, book of business review, working together on proposals and pricing. Help to implement partner programs such as XPPS (Xerox Partner Print Services) & HP Amplify Program Working with distributors to get pricing and availability of products while managing backorders of existing sales. Provide distributors contract reporting where applicable.

Requirements

This position requires high school completion or GED. One year of sales and technical expertise and troubleshooting experience for large format printers – specifically Canon and Xerox. Full-time.