Printer Repair Technician: Hands-On Diagnostics & Repairs

Compunnel, Inc.; Illinois; On-site; USD 38,000 - 46,000; Full time

Job summary

Compunnel Inc. is seeking a Repair Services Associate I to service a wide range of printers, review complaints, troubleshoot, and perform mechanical repairs in a warehouse setting.

The role requires lifting up to 35 pounds, following safety practices, documenting work and contributing to process improvements while working under supervision. Training provided, with opportunities for growth in IT/engineering staffing services.

Qualifications

• High school diploma or equivalent vocational qualification.
• Adherence to safety practices and regulations, maintaining a safe work environment at all times.
• Ability to work both independently and as part of a team.
• Strong attention to detail with the ability to follow written instructions and processes.
• Ability to adapt quickly and support solution development.
• Understanding and application of policies and procedures in routine tasks.
• Physical ability to bend, scoop, and stand for extended periods, lifting up to 35 pounds.
• Strong attendance record and positive attitude.
• Basic computer skills.

Responsibilities

• Perform repairs on a wide range of printers, including mobile/handheld devices and large-format printers.
• Review complaints, troubleshoot issues, perform mechanical repairs, inspect, hand solder, clean, test, and conduct final inspections.
• Accurately document work performed, including symptom codes and reasons for parts replacement.
• Follow established work instructions for functional tasks and assignments.
• Contribute to continuous improvement efforts, including process standardization and documentation updates.
• Resolve basic issues of limited complexity under direct supervision and conduct simple analysis with minimal variables.

Skills

Attention to detail

Independent work

Team collaboration

Basic computer skills

Safety compliance

Willingness to learn

Manual dexterity

Education

High school diploma or equivalent

Tools

Basic hand soldering

Printer repair tools

Job description

Compunnel Inc. is seeking a Repair Services Associate I to service a wide range of printers, review complaints, troubleshoot, and perform mechanical repairs in a warehouse setting.

The role requires lifting up to 35 pounds, following safety practices, documenting work and contributing to process improvements while working under supervision. Training provided, with opportunities for growth in IT/engineering staffing services.