Print Stop Operations Associate

University of North Carolina - Chapel Hill; Elkins Hills (NC); On-site; USD 34,000 - 43,000; Full time

Job summary

University of North Carolina at Chapel Hill is seeking an Admin Support Associate - Journey for the Print Stop operation in Chapel Hill, NC. The role supports the Print Stop desk and production workflow, handling print orders, file preparation, and customer interactions in a fast-paced campus environment.

The position requires proficiency with MS Office and Adobe Creative Suite, plus hands-on experience with production printers and mail equipment. A strong customer-service mindset is essential.

Qualifications

• High school diploma or equivalent required.
• Experience in retail or production printing and/or mail center preferred.
• Excellent customer service orientation and teamwork.

Responsibilities

• Assist customers at Print Stop with orders and printing requests.
• Operate digital print equipment and mail center devices as needed.
• Prepare print files, manage layouts, and coordinate finishing options.

Skills

MS Office

Adobe Creative Suite

Print production

Digital printing

Mail center equipment

Education

High school diploma

Tools

Production printers

Envelope printers

Job description

Posting Information

• Department: Print Stop Ops-224950


• Career Area: Administrative/Clerical Support


• Is this an internal only recruitment?: No


• Posting Open Date: 09/23/2026


• Application Deadline: 10/06/2026


• Position Type: Permanent Staff (SHRA)


• Position Title: Admin Support Associate - Journey


• Salary Grade Equivalent: NC02 / GN04


• Working Title: Print Stop Operations Associate


• Position Number: 20018455


• Vacancy ID: P021405


• Full-time/Part-time Permanent/Time-Limited: Full-Time Permanent


• Hours per week: 40


• Work Schedule: 40 Hours/ Week


• Work Location: Chapel Hill, NC


• Position Location: North Carolina, US


• Hiring Range: $33,540- 42,500


• Pay Band Information: To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.


• Notice to Applicants: This position is not eligible for H-1B sponsorship.

Position Summary Information

• Be a Tar Heel!: A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn. One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-C Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.


• Primary Purpose of Organizational Unit: Auxiliary Services provides a variety of services and products in a convenient and customer-oriented manner to enhance the quality of campus life for student, faculty, staff, and visitors. These services include: Armored Car, Carolina Dining Services, Carolina Managed Print Services, Laundry, PID Office, Print Stop Printing, Student Store, UNC One Card Office, University Mail Services, and Vending. The Print Stop & Copy Center offers walk-up, as well as online submission of printing and copying services to faculty, staff, and students. Services include B&W and color copies, posters, banners, lamination, and other related products as well as larger printing projects. It is also the official provider of UNC business cards, letterhead, and envelopes to the campus community.


• Position Summary: This position, under the day-to-day supervision of the Print Stop Manager will report to the Business Officer over The Print Stop and Copy Center, a Division of Auxiliary Services. This position will have duties in both UNC Chapel Hill locations of the Print Stop: Student Stores, located at 207 South Road and Print Stop Franklin, 440 W. Franklin Street. This position must show proficiency in methods of access to and preparing print file layout and understanding the tools needed to accomplish this (MS Office suite and a working knowledge of the main components of Adobe Creative Suite tools). In addition, this position must possess knowledge and operation of digital print equipment in a production environment (Production printers, setting tray/media types, finishing options, etc.), as well for Mail Center equipment (folders, inserters, envelope printers). Duties will include expertise on all types of required equipment mentioned, as well as basic experience of various types of punching, binding, and cutting equipment (Coil, GBC, Velo, Slitter, etc.) that is necessary to complete job requests. Duties at our Student Stores location will require interactions with students, faculty, staff, and visitors at our customer facing service desk. The position will use its knowledge of print production to assess orders that are assigned or that result from interactions with persons at our sales counter. Additional duties may be assigned by upline management.


• Minimum Education and Experience Requirements: High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.


• Management Preferences: The ideal candidate will have work experience in a retail or production printing and/or mail center operation with a professional customer service-oriented organization. This position should possess knowledge and operation of digital print equipment in a production environment as well for Mail Center equipment. This position should show proficiency in print file layout and understanding the tools needed to accomplish this (MS Office suite and a working knowledge of the main components of Adobe Creative Suite tools.


• Special Physical/Mental Requirements: The ability to lift and move a minimum of 50 lbs. is needed. Ability to be on their feet regularly and for extended periods of time, with frequent reaching onto high shelves, kneeling/crouching to low shelves, loading and unloading materials.


• Campus Security Authority Responsibilities: Not Applicable.


• Position/Schedule Requirements: Valid NC Driver's License


• Quick Link: https://unc.peopleadmin.com/postings/325889

Contact Information

• Office of Human Resources Contact Information: If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or send an email to [e-mail] Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.


• Equal Opportunity Employer Statement: The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.