Print Solutions Supervisor — Lead Team, Grow Sales

Staples, Inc.; Southport (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

Career development program

Weekly pay

Bonus plan eligible

401(k) with company match

Medical insurance

Dental insurance

Vision insurance

Employee discounts

Retail discounts

Job summary

Staples, Inc. is seeking Print Supervisors to lead a team in delivering total print and marketing solutions within our stores. You will drive sales, coach staff, and ensure exceptional customer service in a fast-paced retail environment.

Responsibilities include building customer relationships, promoting engagement, and leveraging tools to manage accounts and outcomes. A collaborative culture and strong teamwork are emphasized.

Qualifications

• Experience directing a team and/or supervising others while managing many priorities.
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word.
• Attention to detail and keen eye for noticing quality issues.
• Experience overcoming objection and engaging with customers to understand their needs.
• Ability to collaborate in a high paced environment.

Responsibilities

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions.
• Drive customer satisfaction by focusing on customer engagement, quality, and the community.
• Coach associates in exceptional service, consultative selling, and total solutions.
• Lead and develop a team committed to operational excellence in driving profitable sales and margin.
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction.
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships.
• Be flexible to perform other duties as assigned.

Job description

Staples, Inc. is seeking Print Supervisors to lead a team in delivering total print and marketing solutions within our stores. You will drive sales, coach staff, and ensure exceptional customer service in a fast-paced retail environment.

Responsibilities include building customer relationships, promoting engagement, and leveraging tools to manage accounts and outcomes. A collaborative culture and strong teamwork are emphasized.