Print Solutions Sales Lead - Retail Team

Staples; Los Angeles (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly pay

Bonus eligibility

401(k) matching

Health insurance

Employee discounts

Retail discounts

Career development

Job summary

Staples is seeking Print Supervisors to manage a team delivering total print and marketing solutions in-store. You'll connect with customers, drive sales, and coach associates to provide exceptional service in a fast-paced retail setting.

You will use Salesforce.com to manage customer relationships and contribute to operational excellence while maintaining a welcoming, community-focused store environment.

Qualifications

• Flexible schedule required to meet store needs.
• Experience directing a team and supervising multiple priorities.
• Basic computer skills: email, word processing and file handling.
• Detail-oriented with a keen eye for quality issues.
• Experience in customer engagement and consultative selling.
• Ability to collaborate in a high-paced environment and manage conflicts.
• Act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials up to 50 pounds, climb ladders, stand and walk.

Responsibilities

• Connect with customers and build relationships to provide creative print and marketing solutions.
• Drive customer satisfaction by focusing on engagement, quality, and community.
• Coach associates in exceptional service, consultative selling and total solutions.
• Lead and develop a team committed to operational excellence in driving profitable sales and margins.
• Consult with customers, ask open-ended questions to offer options and deliver a total print solution.
• Leverage Salesforce.com to manage customers through in-store engagement and proactive outreach.
• Be flexible to perform other duties as assigned.

Skills

Flexible schedule

Team leadership

Computer skills

Attention to detail

Customer engagement

Collaboration

Conflict management

Honesty and integrity

Physical ability

Sales awareness

Tools

Salesforce

Job description

Staples is seeking Print Supervisors to manage a team delivering total print and marketing solutions in-store. You'll connect with customers, drive sales, and coach associates to provide exceptional service in a fast-paced retail setting.

You will use Salesforce.com to manage customer relationships and contribute to operational excellence while maintaining a welcoming, community-focused store environment.