Print Solutions Supervisor | Lead Team & Drive Sales

Staples, Inc.; Charleston (WV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full medical, dental and vision

401(k) with company match

Weekly pay

Bonus plan eligible

Paid time off

Associate discounts on in-store and on

Discounts at retailers and restaurants

Career development program

Job summary

Staples, Inc. in Charleston, WV is seeking a Print Supervisor to lead a team in selling and delivering total print solutions that help customers meet marketing goals. You will engage customers, coach staff, and drive sales while maintaining a friendly, team-oriented retail culture.

The role emphasizes relationship-building, quality service, and store profitability with opportunities for interview scheduling after applying.

Qualifications

• Experience directing a team and/or supervising others while managing many priorities.
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs).
• Attention to detail and keen eye for noticing quality issues.
• Experience overcoming objection and engaging with customers to understand their needs.
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously.

Responsibilities

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions.
• Drive customer satisfaction by focusing on customer engagement, quality, and the community.
• Coach associates in exceptional service, consultative selling, and total solutions.
• Lead and develop a team committed to operational excellence in driving profitable sales & margin.
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction.
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships.
• Be flexible to perform other duties as assigned.

Skills

Team leadership

Customer relations

Sales & upselling

Microsoft Word

Tools

Salesforce.com

Job description

Staples, Inc. in Charleston, WV is seeking a Print Supervisor to lead a team in selling and delivering total print solutions that help customers meet marketing goals. You will engage customers, coach staff, and drive sales while maintaining a friendly, team-oriented retail culture.

The role emphasizes relationship-building, quality service, and store profitability with opportunities for interview scheduling after applying.