Print Solutions Lead: Retail Sales & Team Coach

Staples; Charlottesville (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

Career development

Weekly pay

Bonus eligibility

401(k) match

Medical insurance

Dental insurance

Vision insurance

Associate discounts

Retail discounts

Many benefits

Job summary

Staples in Charlottesville, VA seeks a Print Supervisor to lead a team delivering total print solutions. You will engage customers, foster relationships, coach staff and ensure operational excellence to drive profitable sales. The role emphasizes collaboration, problem solving and a strong service mindset.

You’ll leverage in-store technology and stay adaptable in a fast-paced retail environment, supporting store goals and community involvement. Immediate hiring and interviews may be scheduled.

Qualifications

• Flexible schedule based on store needs.
• Experience directing a team and managing priorities.
• Basic computer skills (email, Word).
• Attention to detail and quality awareness.
• Experience overcoming objections with customers.
• Collaborative in a fast-paced environment.
• Handle conflicts professionally and cooperatively.
• Honest and trustworthy with business info.
• Ability to lift/move 10–50 lbs, climb ladders.

Responsibilities

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
• Be flexible to perform other duties as assigned

Skills

Team leadership

Customer engagement

Sales-driven

Problem solving

Communication

Multitasking

Adaptability

Integrity

Physical stamina

Job description

Staples in Charlottesville, VA seeks a Print Supervisor to lead a team delivering total print solutions. You will engage customers, foster relationships, coach staff and ensure operational excellence to drive profitable sales. The role emphasizes collaboration, problem solving and a strong service mindset.

You’ll leverage in-store technology and stay adaptable in a fast-paced retail environment, supporting store goals and community involvement. Immediate hiring and interviews may be scheduled.