Print Solutions Supervisor – Lead & Grow Sales Team

Staples; Pittsburgh (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Full-time hours

Weekly pay

Bonus plan eligible

401(k) with company match

Health, dental, and vision insurance

Associate discounts

Job summary

Staples in Pittsburgh is seeking a Print Supervisor to lead a team delivering total print solutions that meet customers' marketing goals. You will engage customers, propose creative print options, and drive sales while maintaining high service standards.

You will coach associates in exceptional service, manage priorities in a fast-paced retail environment, and collaborate across departments to ensure operational excellence and profitable margins.

Qualifications

• Flexible schedule based on store needs.
• Experience directing a team and/or supervising others while juggling priorities.
• Basic computer skills to open, save, send files, email, and use Word.
• Keen eye for quality and attention to detail.
• Experience overcoming objections and engaging with customers to understand needs.
• Ability to collaborate in a fast-paced, sometimes stressful environment.
• Ability to manage conflict in a constructive, cooperative manner.
• Commitment to honesty and integrity in handling customer and business information.
• Ability to lift/move materials in the 10–50 pound range.

Responsibilities

• Connect with customers and build relationships to offer creative print and marketing solutions.
• Drive customer satisfaction through engagement, quality, and community focus.
• Coach associates in exceptional service, consultative selling, and total solutions.
• Lead and develop a team focused on operational excellence, driving profitable sales and margins.
• Consult with customers to offer appropriate options and deliver total print solutions.
• Use Salesforce.com to manage customers through in-store engagement and proactive outreach.
• Be flexible to perform other duties as assigned.

Skills

Flexible schedule

Team leadership

Basic computer skills

Attention to detail

Objection handling

Collaboration

Conflict management

Integrity

Lifting 10-50 lbs

Job description

Staples in Pittsburgh is seeking a Print Supervisor to lead a team delivering total print solutions that meet customers' marketing goals. You will engage customers, propose creative print options, and drive sales while maintaining high service standards.

You will coach associates in exceptional service, manage priorities in a fast-paced retail environment, and collaborate across departments to ensure operational excellence and profitable margins.