Print Solutions Team Lead – Sales & Service

Staples; Greenville (SC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

Discounts at retailers

Career development program

Job summary

Staples in Greenville, SC is seeking a Print Supervisor to lead a results-driven team and deliver total print and marketing solutions for customers. The role emphasizes collaboration, customer engagement, and community involvement in a fast-paced retail setting.

You will coach team members, focus on quality and profitability, and leverage Salesforce to grow customer relationships while supporting store goals. This position requires flexibility and physical ability to lift up to 50 lbs.

Qualifications

• Flexible schedule as store needs
• Experience directing a team while managing priorities
• Basic computer skills to open, save and send electronic files and use word processing software
• Attention to detail and keen eye for quality issues
• Experience overcoming objections and engaging customers to understand needs
• Ability to collaborate in a fast-paced, sometimes stressful environment
• Ability to manage conflict in a nonconfrontational manner
• Demonstrates honesty and integrity with customer and business information
• Capable of lifting/moving materials in the 10–50 lb range and climbing ladders

Responsibilities

• Connect with customers and build relationships to provide creative print and marketing solutions
• Drive customer satisfaction by focusing on engagement, quality, and community
• Coach associates in exceptional service, consultative selling, and total solutions
• Lead and develop a team committed to operational excellence in driving profitable sales and margins
• Consult with customers, ask open-ended questions, and deliver a total print solution to drive sales
• Leverage Salesforce to manage customers through in-store engagement and proactive outreach
• Be flexible to perform other duties as assigned

Skills

Team leadership

Customer service

Sales experience

Communication skills

Problem solving

Tools

Salesforce

Microsoft Word

Job description

Staples in Greenville, SC is seeking a Print Supervisor to lead a results-driven team and deliver total print and marketing solutions for customers. The role emphasizes collaboration, customer engagement, and community involvement in a fast-paced retail setting.

You will coach team members, focus on quality and profitability, and leverage Salesforce to grow customer relationships while supporting store goals. This position requires flexibility and physical ability to lift up to 50 lbs.